OPERATIONS TEAM
The Operations Team ensures that all business applications are running without interruption and downtime by liasing with network specialists and technical support teams. This involves having the adequate monitoring and operations support of live products and infrastructure in place at all times, as well as coordinating deployment of activities between the Company's dispersed offices.

DEVELOPMENT
The Development Team is building, integrating and delivering software projects over the entire life cycle from requirements analysis and specifications to implementation. The Development Team possesses a strong knowledge of software development processes and methodologies, including RUP, xP, OOAD concepts and terminology, Rational Rose and similar UML modeling tools.
The Company culture encourages individuals who are dynamic and energetic about the future of the Internet and are willing to make a lasting contribution.

CUSTOMERS
Smartidea is currently servicing customers in US, Europe and Australia. With our range of affordable and effective products and services.
All customers enjoy our commitment to free and dedicated customer service, enabling any customer to seek advice and access their systems round-the-clock.


SUPPORT
Smartidea is dedicated to offering quality customer satisfaction. Working from the latest eCRM technology platform, our Customer Care Consultants get back to you within 24 hours, providing personalized to-the-point answers to your questions.
Our Customer Care Consultants works closely together with our Business Development Team and our Software Development Team, translating your feedback and requests into optimized product solutions and improved user experiences. Your comments and feedback are always welcome!
You can reach us at info@smartidea.com.